Return & Exchange Policy

At Atelier Floral Design, nothing matters more to us than ensuring your satisfaction with our products, especially when it comes to delicate items like flowers

Prompt Resolution

If, within 24 hours of receiving your floral purchase, you find that the quality is not up to your expectations, please reach out to us without hesitation. Your feedback is incredibly valuable, and we are fully committed to promptly and effectively addressing any concerns you may have.

Exchange for Fresh Flowers

Rest assured, if you encounter any issues with the quality of your flowers, we are here to assist you every step of the way. Simply bring the perished flowers to our store within the specified timeframe, and we will promptly arrange for an exchange, ensuring you receive fresh blooms of equal or greater value.

 

Our commitment is to exceed your expectations with every interaction at Atelier Floral Design. We sincerely appreciate your trust in us for your floral needs, and we eagerly anticipate the opportunity to serve you with excellence and ensure your complete satisfaction.

 

Note: Please be aware that our policy allows for exchanges only; we do not accept returns.

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